Patisserie ordering and cancellation

How made-to-order desserts are confirmed, collected and cancelled.

This policy is a draft and is being reviewed by Chiffon Baking Studio. Highlighted wording is still to be confirmed. For any question, please message us on WhatsApp.

Made to order

Our desserts are made to order. Enquiries are made on WhatsApp, and availability, price, preparation time and collection are confirmed with you individually. An order is confirmed only once we have agreed the details with you.

To confirm: payment terms, such as whether an advance is required to confirm an order.

Collection and delivery

Orders are collected in Coonoor, Tamil Nadu. Delivery, where possible, is arranged individually and is not guaranteed.

Changes and cancellations

At present, changes and cancellations are considered case by case. Please message us as early as possible.

To confirm: any cut-off for changes or cancellations, and what happens to an advance payment.

Allergies

Please tell us about any allergies or dietary requirements before ordering. See our allergen and food-safety information.